Library and Technology Services

Campus Resources

Library and Technology Services

Empowering our community with the tools, resources, and support needed for academic success.

Get Help

Our staff is available to assist you with inquiries on any LTS service, including technical assistance, pedagogical advice, and research guidance. Our staff is prepared to put you in touch with the appropriate person, resource, or solution for everything from large ideas to prompt help.

Submit a Help Request

Open a ticket with our Help Desk regarding any LTS service & we’ll get back to you!

Submit a Ticket

Browse Knowledge Base

You can read through the help articles to get quick guidance & answers for questions you might have.

Browse Knowledge Base

Location

Frequently Asked Questions

How do I reset my portal password?

You can use the "Forgot Password" link on the portal login page. If you still have trouble, submit a help ticket or visit the LTS desk.

Can I borrow a laptop for the semester?

Yes, long-term device checkouts are available for students who demonstrate need. Please contact the LTS office for the application form.

How do I connect to the campus Wi-Fi?

Select the "StJohn-Student" network and log in using your school email and password. Detailed instructions are available in the Knowledge Base.

Where can I print my assignments?

Printers are available in the main library and the student center. You can send print jobs from your personal device or a library computer.

Email Support

Contact us in the way that feels most comfortable to you.

support@stjohn.edu.et